Sport means physical, and sports centers sometimes suffer cases of physical contact that is inappropriate. When that happens, the life of the business goes on the line.
Often it’s a triage situation: the news of the offense spreads so fast that a decision must be made on whom to tell first after the authorities are summoned. The answer is invariably: 1) staff and 2) parents, almost simultaneously. Media must wait, but not for long. The danger is that management’s message can be lost in the flurry of officialdom’s information.
A top gym management company along the East Coast faced this situation. The Ledlie Group helped the company protect the families involved, the livelihoods at stake, and the viability of the businesses.